Your Data, Your Rights

• ✓Creates your account — We store your email, name, and profile information so you can access PropBlaze.
• ✓Processes property information — When you upload properties, we analyze them with AI to match them with agencies.
• ✓Distributes to agencies — We share your property details with real estate agencies that might be interested.
• ✓Processes payments — We securely handle billing through Stripe, but never store your full credit card details.
• ✓Improves the service — We analyze how people use PropBlaze to make it better and faster.

1. Right of Access

What it means: You can request a copy of all your personal data that PropBlaze holds.

How to use it: Email us at dpo@propblaze.eu with "Data Access Request" in the subject line, and we'll send you everything we have about you within 30 days.

2. Right to Rectification

What it means: You can ask us to correct any inaccurate or incomplete information about you.

How to use it: Log into your account and update your information directly, or contact us at dpo@propblaze.eu to correct data you can't edit yourself.

3. Right to Erasure ("Right to Be Forgotten")

What it means: You can request deletion of your personal data from PropBlaze.

When it applies: When your data is no longer necessary, you withdraw consent, or you object to processing.

How to use it: Contact us at dpo@propblaze.eu with "Data Deletion Request" and we'll remove your information within 30 days, except where we're required to keep it by law.

4. Right to Restrict Processing

What it means: You can ask us to limit how we use your data while a dispute is being resolved.

When to use it: When the accuracy of your data is disputed, or while you lodge a complaint.

How to use it: Email dpo@propblaze.eu with "Restrict Processing Request" to pause data usage.

5. Right to Data Portability

What it means: You can get your data in a format you can move to another service.

Useful for: Switching to a different proptech platform or keeping a backup of your information.

How to use it: Request a data export by emailing dpo@propblaze.eu and we'll provide your data in machine-readable format (CSV, JSON) within 30 days.

6. Right to Object

What it means: You can object to certain ways we use your data.

Examples: Opt out of marketing emails, stop profiling for agency matching, or withdraw consent for specific uses.

How to use it: Update your preferences in account settings, or email dpo@propblaze.eu with "Objection Request".

7. Right Not to Be Profiled

What it means: You have protection against automated decision-making that significantly affects you.

In PropBlaze: Our AI matching is used to recommend agencies, not to make final decisions about your account or access.

How to use it: If you want human review of any AI decision, contact dpo@propblaze.eu.

8. Right to Lodge a Complaint

What it means: You can file a complaint with your national data protection authority.

When to use it: If you believe PropBlaze is not respecting your data rights.

How to use it: First contact us at dpo@propblaze.eu to resolve the issue. If unsatisfied, you can file a complaint with your local data protection authority (DPA).

Quick Delete (Self-Service)

1. Log into your PropBlaze account
2. Go to Account Settings → Privacy & Data
3. Click "Delete My Account"
4. Confirm deletion — your data will be removed within 30 days

Note: Some data may be retained longer if required by law (tax records, for example).

Full Data Deletion (If You Prefer)

Email us with "Account & Data Deletion Request" and we'll securely delete all your data:

Good news: PropBlaze uses minimal cookies. We only use essential cookies needed to run the platform.

• Functional cookies — Keep you logged in and remember your settings
• Security cookies — Protect your account from unauthorized access

We do not use marketing or tracking cookies. You can manage cookies in your browser settings anytime.

Our Data Protection Officer is here to help

Email us anytime with questions about your data, privacy, or GDPR rights.

Response time: 30 days or less